Tell us where you are starting and going
Include your departure city and intended destination. If you are considering several places, list them and explain the experience you want. A city break, family visit and business event each raise different planning questions.
For a journey with several stops, sketch the order you have in mind. Keep it simple at first: the purpose is to make the outline understandable, not to solve every transport connection yourself.
Give a date range and traveller count
Share your preferred dates and how flexible they are. Let the planner know the number of adults and children, along with room or cabin preferences. For a group, identify one main point of contact so that changes and questions can be coordinated.
If an event or meeting fixes part of the schedule, say which dates cannot move. This helps distinguish the essential timing from the details that can still be explored.
Name the support you need
Explain whether you are asking about flights, accommodation, a holiday itinerary, business travel or another service. If you need several components, list them together so the relationship between them is clear.
A budget range helps establish priorities. Say what it should cover, and separate essential arrangements from optional extras. You can also describe your preferred travel pace, comfort level or location.
Keep the initial message simple
A general enquiry is a starting point. Use it for travel preferences and a reply email address. Leave out passport numbers, bank details, passwords and copies of identity documents. If supporting information is needed later, ask what is required and how it should be shared.
- Departure city and destination ideas
- Preferred dates and flexibility
- Number of travellers and room needs
- Services requested and budget scope
- Important priorities or a proposal deadline
Know what the next step means
A response to an enquiry may ask for clarification before a quote can be prepared. When a proposal arrives, check its scope, validity, payment requirements and supplier terms. Asking a question does not reserve a flight or hotel.
Ready to start? Send your travel enquiry. You can also browse our travel services and frequently asked questions before writing your brief.
Written by the Strive Wata team. This guide offers general planning ideas; your arrangements and applicable terms are confirmed individually.
